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in trade… Kate Jacobs The sequel to the beloved #1 New York Times bestseller, The Friday Night Knitting Club. |
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in mass market… John Sandford |
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in hardcover… David Plouffe The architect of the Obama campaign reveals how it all happened—and how it will revolutionize our politics. |
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for Young Readers… Mike Lupica After buying an autographed Tom Brady football, Nate wins a chance for something he's never dreamed of-to throw a pass through a target at a Patriots game for one million dollars. |
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from DK… DK Publishing Created in full collaboration with Microsoft, Halo Encyclopedia is packed with hundreds of images, illustrations, and technical drawings that highlight the information fans and newcomers to the game need. |
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HELP WITH:
- Downloading Linked Items
To download an item on a PC, right click and select "Save Target As". To download an item on a Mac, hold down the control key, click the link and select "Save Link As". - Creating a New Account
To create a new account, you will need to fill out a credit application and an account status preference form. If you have any additional questions, you can contact sales.info@us.penguingroup.com. - Tracking
Orders, Checking Inventory Using Oasis
Oasis requires regsitration, which can be done online here. If you have previously registered but forgot your PIN, you can send us an email. For more help using Oasis, check out the site. - Viewing, Printing,
and Saving Catalogs
Monthly, seasonal, and backlist catalogs are available in Adobe PDF format. To view them online, save them to your computer, or print them, you will need the free Adobe Acrobat Reader, which can be downloaded here.
This is Acrobat's toolbar:
Use the magnifying glass to zoom in or out of any page you might be viewing.
Use the standard graphical toolbar icons for such common tasks as search (binoculars), print (printer icon), and save (disk icon).
Acrobat offers its own help section for more advanced features. It is accessed by clicking on the "How To" button.
You can also download a catalog in a WinZip archive file ("zipped"). This compressed file can be opened using WinZip's software, found here. - Finding
and Answer or Contacting Customer Service
Using a web browser (such as Internet Explorer), you can search our Customer Support Knowledgebase for answers to your questions.
You can also ask our customer service team a question.
For detailed help on using our online Customer Support tools, click here. - Downloading
Book-Related Content in Batches (FTP)
We recommend you use this if you are looking for full season's worth of synopses and covers.
To do so, access this site with a browser (Internet Explorer is a good one to use for this) ftp://ppftpuser:welcome@ftp01.penguingroup.com/
Booksellers%20and%20Media/.
Note: the address begins with ftp:// and does not use the www. prefix.
Once there, you will see a standard a Windows™ Explorer-style interface with folders that can be opened, explored, or dragged to your desktop. Most content is in the "Booksellers and Media" folder.
This site is also accessible using FTP Client software, such as FTP Explorer, Fetch, Cute FTP, and others. To do so the address is: ftp01.penguingroup.com The username is ppftpuser and the password is welcome. - Contacting Penguin
Group (USA)
- If you experience technical difficulties using this site, please email us at ecommerce@us.penguingroup.com.
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